I have always had quick response to tickets opened. I had some issues with an outage on my site recently but LogicWeb followed up and made things right. They have been upgrading servers and adding features. I have been with them for over 8 years now and they have only gotten better. I would recommend them to anyone look for a competitively priced host with full features and good support.
I’ve been with them for many years and I now have two VPS units with them hosting several dozen sites. They just keep getting better and better… The support is always very helpful and prompt, and the servers themselves seem extremely fast (my smaller 512MB/20GB partition reliably outperforms a 2GB dedicated machine I host with another company). Thanks guys!