Support

24/7 Support Center. Simplified & Courteous Help.

We’re here to assist you with your web hosting support requests around the clock promptly with courteous responses and fast, effective resolution. We also provide an extensive knowledgebase for instant answers and tips.

Please be sure to provide full details when requesting support. Whitelist logicweb.com in your email to ensure emails are delivered to your inbox.

PLEASE READ FIRST!

If you do not provide all details mentioned below for the relevant issue, you will not get a timely and proper resolution. We will not be able to assist you until full details are provided.


EMAIL

  • provide any error message
  • email client being used
  • from: and to: addresses
  • screenshot of configuration


FTP

  • use proper port (cPanel > FTP Account)
  • provide a screenshot of your config
  • provide login for FTP
  • paste full error message applicable


WEBSITE

  • check your .htaccess file
  • check your dns at intodns.com
  • if database related, provide db name
  • check any error log inside public_html

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