Company OverviewSiteDesigner (FAQ)
About SiteDesigner
Question
What is SiteDesigner?
Answer
SiteDesigner is a template-based website creation tool that allows you to
create a professional website quickly and easily without using coding
languages or complicated web design software.
Question
Why is SiteDesigner right for me?
Answer
SiteDesigner is the most powerful feature-rich website design tool
available. Its ease-of-use helps you build a professional-looking website
from hundreds of templates. Simply choose your favorite design and you are
on your way to creating an attractive, user-friendly website.
Question
Once I upgrade my free SiteDesigner account to SiteDesigner Plus, Shop
Designer, or Business Designer, do I have the option to downgrade later?
Answer
All upgrades to your SiteDesigner account are final. Each upgrade level from
your free version of SiteDesigner has an additional monthly charge. Once you
upgrade to a higher level package, you do not have the option to downgrade
your account. The only way to downgrade your account is to have LogicWeb
deactivate your current SiteDesigner account and create a new SiteDesigner
account. Deactivating your account will not affect any sites you have
already published, but will erase any current unpublished work you have
saved in your current SiteDesigner account.
Trial Accounts
Question
Why do I have to have a trial account before I can activate my free account?
Answer
Using the trial account will allow you the opportunity to become familiar with
SiteDesigner and all of its features so you can decide if SiteDesigner is right
for you.
Question
How do I sign up for a trial account?
Answer
From the SiteDesigner page, click the Order Now link and follow the instructions
to sign up for your trial account.
Question
Can I use my trial account to create a live website at my domain?
Answer
You may use your trial account to create a website. However, you must activate
the SiteDesigner trial account to the full version and have an active hosting
account with LogicWeb.com in order to publish your site.
Question
How do I do to activate the full version of my full SiteDesigner account so I
can publish my site?
Answer
Log into the Control Panel with your SiteDesigner username and password. Click
the DesignMySite menu option and then click Activate Free Version and follow the
instructions to activate the full version of your SiteDesigner account.
Question
Is my work from my trial account saved when I activate my free account?
Answer
Yes, all of the designs you created during the trial will be automatically
included in your full version for you to update or publish to your website.
Working in SiteDesigner
Question
How do I publish my site?
Answer
You can only publish your site if you have activated your free version of
SiteDesigner and have an active hosting account with LogicWeb.com. To publish
your site, go to the General Settings section in the Page Manager section and
click the 'Publish' button in the top right of the screen.
SiteDesigner automatically creates new files or overwrites any existing files (if the name of the new file you are uploading matches the file name of the existing file) so you do not have to manually upload your files.
Note: When you choose to 'Full Publish' you will overwrite the content of your
entire site. If want to upload a particular page, use the 'Update' selection.
Question
Can I edit my content after I publish?
Answer
Yes, you can edit the content on your site at any time using SiteDesigner. Log
into your SiteDesigner account, make your changes and publish your work using
the 'Update' selection.
Question
I had a website on your servers before I created a new one with SiteDesigner. I
published my new site, but I still see my old site in my browser. What do I do?
Answer
Your browser may have 'cached' or stored your previous site. To view your new
site, either clear your browser's cache and cookies, or make sure your browser
is set to check for new updates of each page on every visit.
SiteDesigner does not overwrite other index pages. If your previous site used an
index page (default document) other than default.htm, you will need to change
your default document. Windows customers can log into the Control Panel and
update the list of default documents to include default.htm and move it to the
top of the list. Linux customers will need to contact us to add default.htm to
the list of default documents for their website.
Question
Will I need my own graphic designer to create images and logos?
Answer
There are many stock images for you to use in SiteDesigner and many are included
in the templates. If you have your own images you would like to use for your
website, you can upload them to SiteDesigner. In the Business Designer and Shop
Designer packages, you can modify those images using SiteDesigner's online image
editor.
Question
Can I put my own designs on my website?
Answer
You can customize any template using text and your own graphics.
Question
What options do I have in SiteDesigner's online image editor?
Answer
There are a number of image editing features built into SiteDesigner that let
you modify your images:
Flip: turns your image upside down
Flop: creates a mirror image of the current image
Crop: cuts down the image size to the specified area
Resize: increases or decreases the image size
Rotate: rotates the image either clockwise or counterclockwise
Brightness: increases or decreases the image brightness
Contrast: increases or decreases the image contrast
Raise: gives the image an embossed effect
Frame: adds a gray frame effect around the image
Border: adds a colored border around the image
Annotate: overlays text on the image
Save As: exports the image into other image formats and changes its name
Composite: select an image to overlay on top of the current image
Question
Will search engines be able to see my website?
Answer
Yes. SiteDesigner has a Search Engine Optimizer to allow you to quickly add
meta-tag information like keywords, page titles, and descriptions to your
website. The meta-tag information is what search engines use to identify and
rank your website. The meta-tag information will help search engines to index
your website better.
Question
Can I change the main information of my site (main title, subtitle, email
address)?
Answer
You can change the main information for your website in the General Settings
section of SiteDesigner.
Question
Can I choose a new template for my website?
Answer
Yes, you can change your template at any time in the General Settings section of
SiteDesigner.
Question
What types of web pages can I have on my site?
Answer
SiteDesigner lets you choose from nine different kinds of web pages for your
website. Please note that if you change the type of a page after you add
content, that content will be lost. The different types are:
Text Page: a page with just text content
Customizable Form: a page with a survey, poll, registration, or other
customized form
Feedback Form: a feedback form page
Under Construction: add the text "UNDER CONSTRUCTION" on specified pages
Page name with no link: leaves the page name in the navigation bar, but
removes the link to it
Shop Page: a store front page for your payment options, shipping options,
products, and layout
Photo Album: an online photo album where you edit and organize your pictures
Guest Book: an online guestbook page
External Link: adds a page that is a link to another URL
