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Webmail (Rouncube / Horde / Squirrelmail): PLEASE READ FIRST




If you are having problems with mail or webmail, please make sure you provide us the following when submitting a support ticket

- screenshot of your webmail or email client
- email login to replicate the problem
- clear, detailed explanation of your issue
- if using an email client such as Outlook, provide us your configuration (settings) information either typed up or screenshots.

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