Knowledgebase

Cancel Account
If you desire to cancel your account, you may do so by either two methods: 1. Open a support...

How to Update Billing / Payment Info
To update any part of your billing account info such as name, address, payment info (credit card...

Lost Password
If you lost your password to the customer portal, please use the password recovery link here:...

Package Upgrade / Downgrade
If you wish to upgrade or downgrade your current package, please follow these steps: 1. Login to...

Paypal: Charged Twice
Problem: you have been charged twice via a PayPal subscription for the same month (or billing...

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